Terms of Sale

Last Updated: 22nd April 2025

These Terms of Sale govern all goods and services provided by J P Cabinetry Ltd (“we,” “us,” or “our”) to you, the customer (“you” or “your”). By placing an order with us, you agree to be bound by the following terms:

1. Storage and Shipping

  • Storage Responsibility: Items stored at J P Cabinetry Ltd after completion are held at the customer’s own risk. Storage fees may apply.
  • Shipping Responsibility: All items shipped from J P Cabinetry Ltd are the responsibility of the customer during transit. We operate under INCOTERMS Ex Works (EXW).

2. Customer-Supplied or Specified Materials

  • Third-Party Timber: If you request that timber or other materials be sourced from a specific third-party supplier, you accept full responsibility for the selection, suitability, quality, and condition of those materials.
  • No Liability for Third-Party Materials: J P Cabinetry Ltd will not be held liable for any defects, inaccuracies, damage, or issues resulting from the use of customer-specified materials. This includes, but is not limited to, problems related to structural integrity, dimensions, appearance, or fitness for your intended use.
  • Customer Inspection Recommended: You are strongly advised to inspect and confirm the quality and accuracy of any third-party materials before they are used in your order.
  • Workmanship Guarantee Only: Our responsibility is limited to the quality of our craftsmanship using the materials provided or requested by you. We do not warrant or guarantee materials not supplied by us.
  • Separate Costing: Invoices and quotations will distinguish between our labor and materials supplied directly by us, and any third-party material costs where applicable.

3. Design Responsibility

  • If you submit your own designs or dimensions, J P Cabinetry Ltd will not be held responsible for any errors, poor design outcomes, or structural issues that result. The accuracy and suitability of these designs are your responsibility.

4. Payment Terms

  • Payment is due within 7 days of the invoice date, unless otherwise stated on the invoice.
  • Estimates are valid for 30 days from the date of issue unless a different expiry date is noted.

5. Insurance and Liability

  • We are covered by public liability insurance for all work conducted at your premises or in our workshop.
  • J P Cabinetry Ltd is not liable for any damages occurring during or after installation. The customer is responsible for ensuring proper installation and maintenance of all items post-delivery.

6. Lead Times and Delays

  • Estimated lead times will be provided during the quoting process and are subject to change based on project complexity and current workload.
  • While we strive to meet agreed timeframes, we accept no liability for delays beyond our control.

7. Changes and Cancellations

  • Any changes or cancellations must be made in writing.
  • Changes may incur additional costs and cancellations may result in a partial or full loss of deposit depending on project stage and materials ordered.

8. Returns and Defects

  • All products are made to order and are non-refundable.
  • Any issues or defects must be reported within 5 business days of receiving your items. These will be reviewed on a case-by-case basis.

9. Promotional Use

  • We reserve the right to use photographs of completed projects for promotional purposes unless otherwise agreed in writing.

10. Changes to Terms

  • These Terms of Sale are subject to change without notice. The version in effect at the time of estimate or order placement will apply to your order.

11. Governing Law

  • These terms are governed by and interpreted in accordance with the laws of England and Wales.

By placing an order with J P Cabinetry Ltd, you confirm that you have read, understood, and agreed to these Terms of Sale.